Privacy Policy

Last updated: May 2025

Strato Ltd. ("Strato", "we", "our", or "us") is committed to protecting the privacy of individuals who interact with our services. This Privacy Policy explains how we collect, use, and safeguard information in connection with our digital advertising services and our use of the Google Ads API.

1. Who We Are

Strato Ltd. is a digital advertising agency registered in Taiwan, with offices at 237 Minsheng Road, Taoyuan District, Taoyuan City 330, Taiwan. We provide Google Ads campaign management and performance reporting services to businesses worldwide.

2. Information We Collect

In the course of providing our services, we may collect the following types of information:

• Client business information: Company name, contact details, and billing information provided when engaging our services.
• Google Ads account data: Campaign performance metrics, keyword data, impression and click data, and conversion data accessed via the Google Ads API on behalf of our clients.
• Website usage data: Standard server logs including IP addresses, browser type, and pages visited when you access this website.

3. How We Use Information

We use the information we collect solely for the following purposes:

• To provide Google Ads campaign management and optimisation services to our clients.
• To generate internal performance reports and analytics for our account managers.
• To identify optimisation opportunities and improve campaign performance on behalf of clients.
• To communicate with clients regarding campaign performance and recommendations.
• To fulfil our obligations under applicable service agreements.

4. Google Ads API Data

Strato Ltd. accesses Google Ads account data through the Google Ads API under authorisation granted by our clients. This data is used exclusively to manage and optimise advertising campaigns on behalf of those clients. We do not:

• Sell or share client Google Ads data with third parties.
• Use client data for purposes other than providing the agreed advertising management services.
• Store raw API data in public-facing databases or external cloud services beyond what is necessary for service delivery.

Our use of the Google Ads API is governed by the Google Ads API Terms of Service.

5. Data Sharing and Third Parties

We do not sell, rent, or trade personal information or client data to third parties. We may share information only in the following limited circumstances:

• With the client themselves, in the form of campaign reports and recommendations.
• With Google, to the extent required to use the Google Ads API and related services.
• If required by law, regulation, or valid legal process.

6. Data Security

We implement appropriate technical and organisational measures to protect information against unauthorised access, disclosure, alteration, or destruction. API credentials and OAuth tokens are stored securely and never shared externally.

7. Data Retention

We retain client campaign data for as long as necessary to provide our services and comply with applicable legal obligations. Clients may request deletion of their data by contacting us at the address below.

8. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of personal information we hold about you. To exercise these rights, please contact us at:

Strato Ltd.
237 Minsheng Road, Taoyuan District, Taoyuan City 330, Taiwan
Email: morris.chou@strato.it.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify affected parties of any material changes by updating the "Last updated" date at the top of this page.

10. Contact

For any questions regarding this Privacy Policy, please contact us at morris.chou@strato.it.com.